Hong Kong Workforce Hopes and Fears Survey 2024

August 2024

Hong Kong Workforce Hopes and Fears Survey report is based on responses from 1,000 people in the Hong Kong Special Administrative Region, including those in full and part-time employment. It forms part of a larger, global survey of 56,600 employees across 50 countries and territories. The aim of the survey is to gain insights into how the global workforce is changing and to shed light on the future of work. It explores the nature and drivers of change experienced by employees, along with their perceptions, concerns, and needs regarding digitalisation and upskilling. The findings aim to guide business leaders through this transformative period, providing a compelling case for change, and empowering employees to shape the path forward.

The pace and nature of change in the workplace has left many employees feeling confused and unsettled. This is compounded by increased workloads, concerns over job security and pervasive financial strains. Yet, despite these challenges, we also find reasons for optimism. The majority of employees demonstrate a readiness to embrace new ways of working. Many are eager to upskill and enhance their productivity through emerging technologies, such as generative AI. This contrast between current workplace challenges and employees’ willingness to embrace change reveals a workforce straddling the divide between today's realities and tomorrow's possibilities. 

Key findings from respondents in Hong Kong:

• Leading through transformation: Employees face the dual realities of workplace transformation 
• Unleashing the power of GenAI: There is a sense of cautious optimism around GenAI
• Fueling performance through upskilling and the employee experience: Career enhancement opportunities are still being pursued by Hong Kong employees