Operational resilience for insurers
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February 2023
In the digital age, increasing reliance on technology and COVID-19 have all played a part in driving operational risk and operational resilience to the top of insurers’ agendas as they seek to strengthen their ability to withstand, adapt to and recover from operational hazards.
A robust operational resilience framework should be in place to promote sustainable business and achieve cross-functional agility in operations.
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