Consumer markets

Helping businesses face challenges and explore opportunities in the changing world of retail

A unique total retail experience, a clearly-defined brand, a secure mobile commerce option. Our retail and consumer experts help you establish a clear vision for your business and deliver on it with an unwavering focus on customers.

Featured - 4 items

2024 Voice of Consumers China Report

Mainland China and Hong Kong Luxury Market Insight

“Retrieve customer values for growth and sustainability”

Hong Kong Retail Outlook 2024

2023 Global Consumer Insights Survey China report

Seizing the Moment

Thrive in an increasingly digital and global economy

Today’s retail industry is continuously evolving, requiring expertise and deep market knowledge to stay ahead of customer needs.

At PwC, our retail experts bring world-leading experience in every field – from business strategy, operations, technology, to tax. We help you with market entry, cyber security, merger and acquisition, digital consulting, data analytics, customer relationship management, system implementation, human resource management, supply chain management, and tax and customs. We listen to your needs, identify and maximise the opportunities you seek and co-create solutions with you.

Insights

8 results

January 2025

Global M&A trends in consumer markets: 2025 outlook

Dealmaking in consumer markets shows signs of recovery in 2025 as investor confidence returns and corporates refocus strategy.

October 2024

2024 Voice of Consumers China Report: How retailers and brands should reinvent their growth pathways amid unprecedented changes

May 2024

Voice of the Consumer Survey 2024: Shrinking the consumer trust deficit

Companies can strengthen the confidence consumers have in them by executing on six key imperatives.

April 2024

Mainland China and Hong Kong Luxury Market: Unlock infinite growth possibilities and sustainable value of luxurious lifestyle

Building on the 2023 report, this latest edition further reveals the breakthrough strategies for luxury conglomerates to reignite high sustainable growth amidst industry polarisation.