Global Risk Survey 2022 - Banking edition

March 2023

The 2022 Global Risk Survey highlights five key actions to drive risk management capabilities forward. This year’s survey reflects the views of over 3,500 business and risk, audit and compliance executives globally, including specific findings from the Banking & Capital Markets industry.

The banking industry’s growth story in 2022 is one of disrupting itself amid a challenging economy. Driving revenue growth are digitisation of products and services (17%), launch of a new product or service (17%) and expansion into a new customer segment (14%), our survey found. Bank customers have experienced this growth story firsthand by seeing how easy it is to make payments in virtual stores or peer-to-peer. From mortgages and foreign exchange to personal loans, saving and investing, they’re now participants in alternative banking.